Were do you ship to?
We currently ship to all New Zealand addresses. Please note that this excludes all P.O. Box addresses.  If you want your parcel to be send to one of t...
Sat, 28 Feb, 2015 at 11:47 AM
Do you allow pick-ups?
Unfortunately we don't allow pick-ups at the moment.
Sun, 1 Mar, 2015 at 11:25 AM
How long will my parcel take to arrive?
We start processing all orders that were placed during the day after 7:00am onwards in the evening till the next morning around 7:00am. Once your parcel is ...
Sat, 28 Feb, 2015 at 12:24 PM
I think my parcel is lost, what should I do?
If you believe that your parcel is lost, please get in contact with the courier company to track down your parcel. (Their contact centre is only open on wee...
Sun, 1 Mar, 2015 at 8:57 AM
How do I track my parcel?
Step1: Navigate to your 'My Account' by clicking on this link. Step2: Click on your order number eg. '#THWXXXX' next...
Sun, 1 Mar, 2015 at 1:30 PM
Which courier service do you use?
We mainly use Post Haste as our primary courier for small parcels. We've got a dedicated courier driver that pick up parcels on a daily basis from our ...
Sun, 15 Mar, 2015 at 7:53 PM