Returns

Can I return an item that I've purchased?
If you change your mind about an item that you've purchased from us or you've ordered the wrong item, you may return the item for an exchange or r...
Sat, 28 Feb, 2015 at 9:00 PM
How do I return an item?
Please email admin@thehobbywarehouse.co.nz to request a refund or warranty. Mail your returned item to:      The Hobby Warehouse ...
Wed, 5 Aug, 2015 at 7:59 AM
Is there a restocking fee?
If the original packaging has been opened, we will refund 80% of the products purchase price to cover repacking and rechecking costs. The restocking fee wil...
Sat, 28 Feb, 2015 at 9:30 PM
Do you refund the shipping cost?
The customer must shoulder the original freight & handling costs. We'll shoulder the freight & handling costs for the replacement item up to th...
Sat, 28 Feb, 2015 at 9:37 PM